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Service Adaption -
Service Level Agreements |
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Outsourcing SLA for Request for Proposal Pro
For the Outsourcing RFP in the context of our consulting Framework - the IT-Sourcing-Framework - the Service Level Agreements - SLA - are specified
on basis of the Business Requirements and the Target-Sourcing-Mode - the Outsourcing vs. Insourcing Strategy. Typical Services for Outsourcing are:
- Data Center Services
- Backoffice Services
- Desktop Services
- Network Services
Afterwards these Service Level Agreements are processed by the RFP-Pro - the Request for Proposal Pro . The results of the RFP-Pro are finally presented to the Management in the Sourcing-Cockpit.
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