The Sourcing management - also called Service-Management - is in the context of the IT-SOURCING-FRAMEWORK® the most important discipline within the purchase of IT-Services and accompanies the IT-Sourcing-Commitment over the life cycle of the contract. For a successful outsourcing project, it's most important to outsource the right IT-Services to the right Service-Provider with a flexible contract, which supports actual Service Level Requirements and your business needs of the future.